Satisfaction in Our Schools
At Edison Schools, we believe that parent, student, and teacher satisfaction are crucial to our success and to the success of our partner schools and students. Achievement happens when parents are positively engaged in the school, when teachers are happy and fulfilled by their work in the classroom, and when students appreciate and enjoy their school experience.
Edison Alliance schools have been very focused and successful in satisfying their various customers. Each year, Edison commissions Harris Interactive to survey parents, students (in grades 3 and above), and teachers in every one of its schools. Harris Interactive independently analyzes the results of its surveys and provides schools with extensive diagnoses of what needs to be done to improve satisfaction levels.
PARENT SATISFACTION
Every
parent with a child in an Edison partnership school is asked to
complete an anonymous survey about their child’s school experience,
including one item that asks each parent to assess their child’s Edison
school using letter grades—an "A" for excellent through an "F" for
failure. Nearly 22,000 parents completed surveys for the 2004–2005
academic year and, for the tenth consecutive year, parents were
overwhelmingly satisfied with their Edison partnership schools. A
slight majority of 53 percent gave their school an "A," and 33 percent
gave their school a "B," for a total of 86 percent of parents giving
their school an "A" or a "B."
STUDENT SATISFACTION
Nearly
28,000 students completed surveys for the 2004–2005 academic year. The
response patterns for students are nearly the same as those for
parents. An A is the most common grade awarded by students, and 73
percent of Edison students awarded their school an A or B. Most Edison
students have a longer school day and school year, neither of which
holds instant appeal for young people, and many Edison schools serve
students who are relatively disadvantaged and ordinarily not highly
satisfied with their schools. So, these scores are extremely
encouraging.
TEACHER SATISFACTION
Teachers
tend to rate schools somewhat lower than parents and students do,
although the majority of teachers—64 percent—grade their Edison
partnership schools an "A" or a "B." Unlike the results for parents and
students, the most popular grade for teachers is a "B." This is not an
indication of dissatisfaction—teachers generally rate their schools
more critically than do parents or students.
The Harris surveys also probe a teacher’s career satisfaction at an Edison school and these results are extremely encouraging. Of the nearly 2,300 teachers who completed surveys, 86 percent rated the level of their career satisfaction as an "A" or "B."
To hear what parents, students, and teachers have to say about their experiences with Edison, click here.
The Harris surveys also probe a teacher’s career satisfaction at an Edison school and these results are extremely encouraging. Of the nearly 2,300 teachers who completed surveys, 86 percent rated the level of their career satisfaction as an "A" or "B."
To hear what parents, students, and teachers have to say about their experiences with Edison, click here.